FINE CRAFT FURNITURE

We deliver within a 100km radius for R550   •   Custom goods: 5 to 10 working days   •   We make any custom furniture   •   86 Robyn Str, Pretoria North, South Africa   •   +27 82 874 3635   •   sales@finecraftfurniture.co.za We deliver within a 100km radius for R550   •   Custom goods: 5 to 10 working days   •   We make any custom furniture   •   86 Robyn Str, Pretoria North, South Africa   •   +27 82 874 3635   •   sales@finecraftfurniture.co.za
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2. Privacy Policy

Last updated: November 2025

This Privacy Policy explains how Fine Craft Furniture collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect:

  • Personal details (name, email, phone number, address)

  • Order and payment details (through secure payment gateways)

  • Browser and device information for analytics and site improvement

We do not store or have access to your credit-card numbers — these are processed securely by our payment providers.

2. How We Use Your Information

Your data is used to:

  • Process and deliver orders

  • Communicate order updates and customer support

  • Improve our products and website

  • Send marketing updates (if you’ve opted in)

You can unsubscribe from marketing emails at any time.

3. Data Protection & Security

We implement reasonable technical and organizational measures to secure your information against loss or unauthorized access.
All personal data is handled in accordance with South Africa’s Protection of Personal Information Act (POPIA).

4. Sharing Your Information

We do not sell or rent your data.
We only share information with trusted service providers (couriers, payment processors) to complete your order.
Each provider is required to keep your data secure and use it only for the agreed purpose.

5. Cookies & Analytics

Our website uses cookies to enhance user experience and collect anonymous analytics.
You may disable cookies in your browser settings, but some features may not function correctly without them.

6. Your Rights Under POPIA

You have the right to:

  • Request access to your personal data

  • Correct any inaccuracies

  • Withdraw consent for marketing communication

  • Request deletion of your data where legally permissible

Requests can be made by emailing sales@finecraftfurniture.co.za.

7. Retention Period

We retain customer information only as long as necessary to fulfill the purpose for which it was collected or as required by law.

8. Contact Us

If you have questions about our privacy practices, please contact:
📧 sales@finecraftfurniture.co.za
📞 +27 82 874 3635
📍 86 Robyn Street, Pretoria North, South Africa